Privacy policy
Privacy Policy
Al-Ittihad Club Company Online Store (Powered by Shopify)
Last Updated: 22 May 2025
- Introduction
This Privacy Policy explains how Al-Ittihad Club Company ("we", "our", or "us"), as the owner and operator of this online store powered by Shopify, collects, uses, shares, and protects your personal data in compliance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.
- Who We Are
Al-Ittihad Club Company, Joint Stock Company as per MOC roles registered in Jeddah, Kingdom of Saudi Arabia, is the controller of your personal data for purposes related to this store. Our store is hosted and supported by Shopify Inc., which acts as our service provider.
- What Data We Collect
We may collect the following types of personal data:
- Identity and contact information (name, email, phone, address)
- Payment information (e.g., card details via Shopify’s secure gateway)
- Account login data (username, password)
- Location, device and technical data (IP address, browser type, etc.)
- Order history, support queries, and marketing preferences
Bank account details or other sensitive data will not be processed or stored without your prior consent.
- How We Use Your Data
We use your data for the following purposes:
- To process your orders and deliver your purchases
- To manage your account and preferences
- To respond to your inquiries and provide support
- To improve our services and personalize your experience
- For legal compliance and fraud prevention
- Legal Bases for Processing
We process your data based on:
- Article 5 and Article 11 of the PDPL and its Implementing Regulations: your explicit consent (e.g., for marketing communications)
- Article 6(2) of the PDPL: processing necessary for compliance with a legal obligation
- Article 6(4) of the PDPL: processing based on our legitimate interests (e.g., improving services, fraud prevention, analytics)
- Performance of a contract (e.g., fulfilling your order)
- Sharing Your Data
We may share your data with:
- Shopify (as the store platform and payment processor)
- Third-party delivery providers
- Fraud prevention and payment verification services
- Regulatory or governmental authorities when legally required
Your personal data is primarily stored by Shopify on servers located in Canada and the United States, in compliance with international data protection standards. A backup copy is securely retained on servers located in the Kingdom of Saudi Arabia.
- Data Retention
We will retain your personal data for as long as your account is active or as needed to provide you with our services. We will also retain and use your data to the extent necessary to comply with our legal obligations or resolve disputes.
- Cookies
Our store uses cookies to enhance user experience, store preferences, and analyze site traffic. For more details, please refer to our [Cookies Policy].
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
- Your Rights
Under the PDPL, you have the right to:
- Access your personal data
- Request corrections or deletion
- Withdraw consent at any time
- Object to certain data processing activities
- File a complaint with the Saudi Data & AI Authority (SDAIA)
- Contact Us
If you have questions, concerns, or complaints regarding your personal data or this Privacy Policy, please contact our Data Protection Officer:
